Posted by telcobizpedia on June 17, 2009
via The Hindu Business Line : Seminar on rural telecom, Chennai, June 17
The first big revolution in rural telephony happened when STD booths were set up across the country, including in remote villages. Mobile telephones have taken rural India by storm. This mobile revolution is changing the way marketers can connect with their rural audience, according to the Rural Marketing Association of India. It says that a bulk of the anticipated growth in the telecom subscriber base will come from rural India because of the infrastructure support from the Government and aggressive marketing strategies of service providers and handset manufacturers. It is in this context that the association is organising a seminar on `Rural telecom’ in Delhi on July 3.
According to the association, the seminar will help learn from approaches adopted by different stakeholders and debate on how best to design and implement telecom solutions. Dr J.S. Sharma, Chairman, Telecom Regulatory Authority of India, is expected to deliver the keynote address at the seminar, which will see the participation of representatives of service providers and handset manufacturers. – Our Bureau
Posted in Government, TRAI | Tagged: J S Sarma, rural, TRAI | Leave a Comment »
Posted by telcobizpedia on June 8, 2009
8 Jun 2009, 0227 hrs IST, ET Bureau
NEW DELHI: Telecom regulator Trai will float a consultation paper this week seeking views of stakeholders and experts on fixing tariffs for the mobile number portability service, which will be available after September.
“We will issue a consultation paper next week on the port and dipping charges of mobile number portability (MNP) service … We will have to see the service is affordable to customers,” Trai chairman J S Sarma said.
Subscribers can change their 10-digit mobile number without changing the service providers by October when mobile number portable services start. As per DoT roadmap, MNP services is to take off by September 20.
In most of the countries where MNP is prevalent, the subscribers are not charged for availing the service. Domestic service providers say they need to recover the huge amount of cost they will put in the MNP infrastructure of their network.
Sarma said afford ability will be a key consideration for MNP service and Trai has to ensure that. There is forbearance in telecom tariffs but Trai is the ultimate authority of the tariff related issues. MNP tariffs would be decided by Trai, he said. As per DoT’s roadmap for MNP service schedule, Trai will decide on all kinds of tariffs related to MNP, like the transaction fee to be charged from the customer for seeking change of number.
Sources said number portability charges are likely to be below Rs 300 and it will take maximum two days to change the service provider.
Posted in TRAI | Tagged: DoT, J S Sarma, MNP, tariff, TRAI | Leave a Comment »
Posted by telcobizpedia on June 5, 2009
Thomas K Thomas on The Hindu Buisiness Line on June 5, 2009
New Delhi, June 4 The Telecom Regulatory Authority of India is working on an online consumer grievance redress platform that will enable subscribers to lodge their complaints against any service provider through the Internet or an SMS.
The platform will automatically direct the grievance to the particular service provider after which the regulator will set a time for resolution of the problem.
Speaking to Business Line, the new TRAI Chairman , Mr J. S. Sarma, said, “The regulator needs to be seen as being effective in addressing consumer-related issues. As of now, there seems to be no real platform where consumers can voice their grievances and be assured of redress. We are looking at setting up an online mechanism that will make it easier for subscribers to get their problems addressed. This will also allow us to keep us track of the status of the grievances.”
Before taking charge at TRAI, Mr Sarma was Chairman of the Telecom Commission and then a Member of the Telecom Dispute Settlement Appellate Tribunal (TDSAT).
Quality of services
Mr Sarma said that improving quality of services is on the agenda.
“We are exploring the option of putting out the results of our quality of services survey in the form of advertisements in newspapers so that consumers are aware. This will certainly have an impact and in the competitive environment, the operators will try to improve. We are exploring this idea.”
The new TRAI chief said that his primary objective would be to make regulations conducive for sustained growth in the telecom sector.
“There are various surveys that project that mobile subscriber base will continue to grow and there are others which say that the growth story is going to stagnate. I want to focus on making sure that there is no ambiguity on this issue and make sure that the growth story continues,” Mr Sarma said.
Posted in Statutory And Regulatory | Tagged: J S Sarma, QoS, SMS, TDSAT, TRAI | Leave a Comment »